Customer Support Specialist

Join PracticeTek as a Customer Support Specialist I to assist new clients with the implementation of our integrated clearinghouse services. Create revenue opportunities for the company by providing clients with integrated options that allow a more seamless billing process.

Requirements

• Minimum of two (2) years of clearinghouse enrollment or medical billing experience
• Minimum of two (2) years of experience with Salesforce
• Prior experience managing a client assignment load of 40+ clinics or equivalent volume
• Exceptional written and verbal communication skills
• Ability to manage multiple tasks simultaneously while maintaining strong attention to detail

Benefits

• Comprehensive health, dental, and vision coverage options
• Wellness benefits that support lifestyle, behavioral health, and overall well-being
• Flexible paid time off, sick time, and 10 company-paid holidays
• 401(k) plan with company match to help you build your future
• Culture Committee driving initiatives that spark connection, fun, and belonging