(Associate) Customer Success Manager (f/m/d)
PrediumMunich, Bavaria, Germany
Posted September 4, 2025
Full Time
About the Company
Predium is an innovative technology company specializing in artificial intelligence solutions. Their core products include machine learning algorithms, predictive analytics platforms, and AI-driven chatbots. Predium distinguishes itself through its commitment to ethical AI practices and customer-centric innovation, offering businesses a competitive edge in data analysis and automation.
Job Description
This Customer Success Manager role at Predium focuses on ensuring a great customer experience after contract completion. The role involves establishing strong customer relationships, optimizing product usage, providing recommendations, and collaborating with product and sales teams to drive adoption and growth. It's a key point of contact for customers and a core contributor to building long-term relationships.
Requirements
- At least 1-3 years of experience in managing customer relationships in a B2B software company or consulting.
- Strong communication skills and professional demeanor with customers.
- Fluent German and English.
Benefits
- DiscountedWellpass membership
- Germany-ticket and Jobrad Grant
- Free snacks and refreshments
- Paid days off
- Team and company events
