Patient Experience Representative (Contractor)
PrenuvoVancouver, British Columbia, Canada • Toronto, Ontario, Canada
Posted October 20, 2025
50000 - 60000 CAD year
Contract / Temporary
About the Company
Prenuvo is a leading provider of whole-body health scans, offering advanced early detection for various diseases including cancer within an hour. Utilizing no contrast or radiation, Prenuvo aims to save lives by identifying health issues in 1 out of every 20 patients, making it a distinctive and innovative player in the healthcare industry.
Job Description
Prenuvo is revolutionizing the healthcare industry by offering a fast, safe, and non-invasive whole-body scan. They are seeking a Patient Experience Representative to support sales, patient care, and retention efforts. The role involves providing excellent customer service, answering inquiries, assisting with appointments, and escalating complex issues. This is a 6-month contract with potential for extension.
Requirements
- Industry experience in customer support, service, and success
- Self-awareness and emotional intelligence
- Reliability and self-motivation
- Excellent communication skills
- Strong interpersonal skills
- Professionalism
- Understanding of patient privacy and confidentiality
- Exceptional time management skills
- Passion for the Prenuvo mission
Benefits
- Growth opportunities
- Building strong relationships
- Hourly rate from $25-$30 (depending on experience and location)