Client Solutions Specialist

The Client Solutions Specialist will assist clients with innovative solutions and unparalleled services by implementing and supporting their custom platform or product services.

Requirements

• Analyze client configuration requests and design customized solutions
• Implement customized product systems to address client business requirements
• Provide timely and effective responses to client inquiries
• Manage incoming calls in a phone queue and deliver exceptional customer service
• Regularly maintain and update project-related documents and tracking systems
• Collaborate with team members on software releases and participate in ongoing training sessions
• Lead peer training sessions and serve as a subject matter expert on software
• Build, maintain, and promote relationships with team members and peers

Benefits

• Generous Paid Time Off
• 401k Matching
• Tuition Reimbursement
• Relocation Assistance