Client Solutions Specialist
PrismHRNoida, Uttar Pradesh, India
Posted October 9, 2025
Full Time
About the Company
PrismHR is a leading provider of HR software solutions for Professional Employer Organizations (PEOs) and Administrative Service Organizations (ASOs), empowering small and medium-sized businesses with comprehensive payroll, benefits administration, and HR services. With over 88,000 organizations and 2.2 million employees using their platform, PrismHR processes $57 billion in payroll annually, offering a range of SaaS solutions including employee self-service, document imaging, and cloud computing. The company's focus on innovation and efficiency makes it a distinctive player in the HR tech industry.
Job Description
The Client Solutions Specialist will assist clients with implementing custom platforms or products, providing solutions and services. They will handle client communication, manage projects, maintain documentation, and offer training. This role emphasizes customer service, collaboration, and maintaining relationships with stakeholders.
Requirements
- Analyze client configuration requests and design customized solutions.
- Implement custom product systems.
- Provide timely client responses via email and phone.
- Manage incoming calls and deliver excellent customer service.
- Maintain project-related documentation and update tracking systems.
Benefits
- Comprehensive training programs
- Equal Opportunity Employer