Client Success ⭐️ [España]

We're looking for a Client Success professional to help generate a scalable retention and upsell process, and to strengthen relationships with key clients to maximize the value of those relationships for both the company and the client.

Requirements

• At least 2 years of experience as Client Success
• High negotiation capacity
• Excellent communication skills
• Knowledge of businesses in different sectors and identification of opportunities
• Autodidactic character and ability to learn quickly
• Ability to prioritize and organize
• Ability to self-manage and have autonomy
• Responsibility and proactivity
• Winner mentality and ability to motivate the team
• Ability to give and receive help from colleagues
• Obsession with excellence
• Commitment to work
• Knowledge of project management and organization tools: Google Drive, Notion, Pipedrive
• Technical knowledge of Data, Acquisition, CRM, and Growth
• Knowledge of Artificial Intelligence and how we can improve client opportunities through it
• Residence in Spain
• Geographical mobility

Benefits

• Remote work with punctual meetings with clients
• Flexible hours
• Salary between 26,000-30,000 euros brutos per year (fixed + variable)
• Flexible remuneration with Factorial
• Holidays from your CCAA and local
• 25 days of rest (22 laborable vacation days + your birthday, the 24th, and the 31st of December)
• Reduced working hours in summer months (July and August)
• Access to our PH School training platform
• 500 euros budget to set up your home workspace + company laptop (a Macbook Pro)
• Couples' English classes every week
• Product Hackers events and team-building
• Incentive for bringing new colleagues to Product Hackers
• Development and training plan