Tech Customer Support - Italian Speaker

Promethean is a global leader in edtech, empowering educators and innovators with award-winning interactive displays and software solutions. As a Technical Customer Support Representative, you will provide 1st and 2nd line technical support to a customer base in Italian, handling a substantial number of customer calls, emails, and chats, and achieving excellent customer satisfaction.

Requirements

• 2-3+ year helpdesk experience
• Good working knowledge of computer configurations and operating systems
• Excellent time management and organizational skills
• Excellent communication skills
• Excellent customer care skills
• Previous knowledge of project work

Benefits

• MultiSport Card
• Private Medical Insurance with Dental/Vision Coverage
• Paid annual leave
• Birthday day off
• Multicultural day off
• Two Volunteering Days
• Well-Being Programs
• Reward and Recognition Program
• Fruity Tuesdays