Clinical Customer Success Manager

Proscia is revolutionizing pathology, the last major frontier in healthcare to embrace digital. As a leader in pathology AI software, we are empowering pathologists and scientists to transition from traditional microscope-based workflows to digital, AI-driven approaches, unlocking new possibilities in precision medicine.

Requirements

• 5+ years in enterprise SaaS Customer Success, Account Management, or a related field
• 2+ years of experience working with clinical healthcare customers or in the medical industry
• Strong ability to manage relationships at all levels from technical users to executive stakeholders
• Proven project management skills across onboarding, go-lives, and continuous enablement
• Experience with Salesforce (SFDC) and comfort working with distributed global teams

Benefits

• Competitive pay
• Savings options
• Schedule options
• Insurance options
• Long-term health and personal growth support