Customer Success Manager
PTCMunich, Bavaria, Germany
Posted January 15, 2026
Full Time
About the Company
PTC is a global company that brings the physical and digital worlds together, enabling companies to improve operations, create better products, and empower people.
Job Description
PTC is a global team of nearly 7,000 looking for a Customer Success Manager to play a critical role in ensuring customers achieve their desired outcomes while using PTC's solutions. The CSM will be responsible for driving customer satisfaction, retention, and growth by providing exceptional support, building strong relationships, and delivering value through PTC's products and services.
Requirements
- Master's degree in Business, Engineering, Computer Science, or a related field
- 4+ years of experience in customer success, account management, or a related role in the technology or software industry
- Strong understanding of PTC's products and services or the ability to quickly learn and understand complex technical solutions
- Excellent communication and interpersonal skills
- Proven track record of driving customer satisfaction, retention, and growth
