Strategic Customer Success Manager
PTCDenmark
Posted January 27, 2026
Full Time
About the Company
PTC is a global company with nearly 7,000 employees, committed to creating opportunities for growth and exploration for its team members.
Job Description
As a Strategic Customer Success Manager at PTC, you will ensure high levels of customer satisfaction through delivery and coordination of services targeted at the development of long-term, trusted relationships with Enterprise level clients in the Nordics region.
Requirements
- Act as a trusted advisor for the client's internal champion executive, senior managers, program, and technical teams
- Work closely with Enterprise Customers from on-boarding PTC's products to adoption and scale
- Identify expansion opportunities and risks to subscription renewals
- Drive Business Value through identification & prioritization of customer business initiatives, key processes, and required capabilities to develop a customer specific value roadmap
- Provide Quarterly and Annual business reviews
- Serve as a partner to the Sales team, identifying new opportunities and providing account management support
- Establish a trusted relationship with customers to develop referenceable accounts
Benefits
- Competitive salary and benefits package
