Branch Manager
Public Service DivisionSingapore, Singapore
Posted December 11, 2025
Full Time
About the Company
The National Library Board (NLB) nurtures Readers for Life, Learning Communities and a Knowledgeable Nation by promoting reading, learning and history through our network of 28 libraries across Singapore.
Job Description
The National Library Board (NLB) is seeking a Branch Manager to oversee library operations and services at a branch in Singapore. The role involves ensuring efficient operations, positive service experience, and community engagement.
Requirements
- 5 to 8 years of relevant working experience
- At least 3 years of supervisory experience
- Skills in interpreting and analysing user/clients information needs
- Systematic, meticulous, with strong process management skills
- Experience in customer service with the ability to empathise with the difficulties that customers may face
- Competent in the use of performance planning/management and budgeting tools
- Good command of English and communication skills (writing and speaking)
- Strong team player, ability to lead and motivate team; good networking and relationship-building skills
Benefits
- Flexibility in work environment
- Opportunity to impact the community
- Innovation and push boundaries
- Care for growth and wellbeing
- Staff development and wellbeing investment