Body Shop Administrative Assistant

Prepares and monitors insurance billings, assists Body Shop – Collision Center Manager with administrative tasks, and greets and assists customers in a prompt and professional manner.

Requirements

• Ensures all customers and prospective clients are greeted and assisted in a prompt and professional manner
• Manages all incoming phone calls, walk-in business, and written correspondence
• Provides clerical and administrative support to the body shop manager and foreman
• Monitors the performance of all body shop metrics
• Closes repair orders on the computer system in a timely manner
• Establishes and maintains good working relationships with customers
• Monitors daily productivity reports and corresponding payroll records
• Follows up on parts department orders to ensure parts availability
• Monitors paper flow to ensure all documents are accounted for and filed or distributed
• Prepares final billing for completed repair orders
• Controls accounts receivable for body repair work
• Uses proper safety equipment as needed or required
• Keeps current on all training requirements
• Maintains professional appearance
• Keeps work area neat and clean
• Sets a good example by maintaining a healthy work demeanor and cooperating with other managers and fellow employees