Office Manager

MC Controls is a privately owned business that specialises in the design, construction, supply, installation, commissioning and maintenance of HVAC control systems. They are looking for an organised and confident Office Manager to join their team based in Eastleigh, Hampshire.

Requirements

• Act as a central point of contact for customers, handling calls and emails professionally.
• Manage customer information, service agreements, and documentation within a cloud-based ERP system.
• Coordinate planned maintenance schedules and engineer visits alongside the Operations Manager.
• Liaise with engineers regarding site visits, parts collection, paperwork, and timesheets.
• Review engineer reports, escalate urgent issues, and raise remedial actions where required.
• Raise purchase orders and manage supplier and subcontractor documentation.
• Issue service reports, visit documentation, and invoices to clients.
• Support invoicing, payment processing, and credit card reconciliations.
• Complete general bookkeeping tasks and assist with monthly financial reporting.
• Administer payroll-related processes, including overtime, pensions, and salary queries.
• Oversee onboarding administration for new starters and maintain HR system records.
• Manage office systems, inboxes, insurances, and compliance documentation.
• Support health & safety administration and internal quality standards.
• Maintain an organised, efficient office environment and contribute to process improvements.

Benefits

• 23 days’ Annual Leave (rising to 24 days after 1 year, and 25 day after 2 years) plus Bank Holidays
• Flexible model of working
• Ongoing training and opportunities for career progression
• Opportunity to work within a growing, friendly and flexible team
• Company Pension Scheme contribution
• Free, on-site parking