Senior Scheduler sought by Lee Fire & Security to lead workforce scheduling and planning, ensuring efficient use of engineer resources and adherence to SLAs. The role involves coordinating daily activities, analysing workload data, and identifying opportunities for improvement.
Requirements
- Previous experience in scheduling, workforce coordination, or service operations (ideally within fire and security or a similar field service environment)
- Strong organisational skills with the ability to balance multiple priorities under pressure
- Excellent communication and customer service skills, confident liaising with engineers and clients
- Analytical mindset with experience using scheduling or job management software
- Proactive and solutions-focused approach, with strong attention to detail
Benefits
- Competitive salary up to £35,000 per annum
- Company pension scheme
- 20 days annual leave
- Free on-site parking