Customer Experience Team Lead
Pyle USANew York, New York, United States
Posted July 28, 2025
70000 - 100000 USD year
Full Time
About the Company
Pyle USA designs and manufactures high-quality audio equipment with a focus on innovation.
Job Description
Customer Experience Team Lead at Pyle USA, responsible for overseeing daily support operations, leading a small team of agents, and improving customer satisfaction across Amazon and other platforms.
Requirements
- 2–3+ years in a customer support or team lead role
- Experience working in or managing Amazon customer service (Seller Central knowledge required)
- Strong written and verbal English communication skills
Benefits
- Competitive compensation: $70,000–$100,000/year
- Be part of a supportive, tight-knit team making an impact
- Work directly with leadership and gain exposure to the full business
