Customer Success Manager
QGendaAtlanta, Georgia, United States
Posted December 19, 2025
Full Time
About the Company
QGenda is redefining healthcare workforce management everywhere care is delivered.
Job Description
QGenda is looking for a Customer Success Manager to help drive customer adoption and expansion of their products. The ideal candidate will have a strong focus on customer relationships, a thirst for knowledge, and a desire to help customers solve their business objectives with technology.
Requirements
- 3+ years of pre-sales customer / account management -OR- 2+ years of post-sales customer relationship management
- Ability to travel for customer meetings, conferences, and other industry events
- Experience with Customer Success Platforms (i.e. PlanHat) preferred
- Success COACHING CCSM Level 1 and Level 2 certifications
- Experience/exposure to Healthcare market and IT ecosystem
Benefits
- Fully company-paid options for medical (both in-person and virtual), dental and vision insurance
- Generous paid time off (PTO) policy
- Paid parental leave for birth, adoption or permanent placement
- 401(k) with company match
- Annual Costco membership, cell phone stipend, commuter benefits, in-office perks and more