IT Analyst
QualtricsProvo, Utah, United States
Posted November 3, 2025
Full Time
About the Company
Qualtrics is an experience management company that provides software to deliver exceptional frontline experiences, build high-performing teams, and design products people love.
Job Description
Qualtrics is seeking an IT Support Analyst to join their IT/Systems organization. The role demands exceptional versatility, requiring the ability to navigate high-severity incidents while addressing routine user needs.
Requirements
- 4+ years of experience as 1st or 2nd tier IT Support
- Degree in Computer Science, Information Systems, IT, or similar, or 2+ years of practical experience in IT roles (optional)
- Complete understanding of Mac OS X UI and user-configurable settings
- Familiarity with Windows 10/11 Enterprise OS, Azure AD, and Intune administration
- Understanding of network fundamentals, TCP/IP protocol, and wired and wireless Ethernet networks
- Experience administering a user directory service (G Suite or Active Directory)
- Operational knowledge of Apple Business Manager (DEP)
- Understanding of MDM Jamf, its use, and its technological limitations
- Windows Intune/Autopilot configuration and operational knowledge
- Experience with AV equipment for meeting rooms (Logitech, Neat, QSC)
- Experience with IT asset management systems
Benefits
- Wellness Reimbursement
- Experience Bonus
- Competitive benefits packages
- Free lunches in the office
