Operations Manager

Quantanite is a global customer experience and digital solutions partner that blends cutting-edge AI with the human touch. The Operations Manager will focus on online data research, accurate information extraction, and preparing structured scribe files in internal tools, while driving efficiency and meeting client expectations.

Requirements

• Graduate from any recognized University/Institute
• Minimum 5 years of relevant experience
• Strong presentation skills
• Comprehensive job and process knowledge
• Results-oriented with strong quality focus
• Strong cognitive skills
• Ability to conduct MBRs and WBRs
• Experience in client onboarding
• Effective communication
• Strong problem-solving and decision-making skills
• Good time management and organizational skills
• Ability to manage multiple projects/clients
• Flexibility to work night shifts initially and adapt to changing work hours
• English proficiency (Listening, Reading, Writing, Speaking – Advanced)

Benefits

• Comprehensive Training: Tools, resources, and ongoing support for your success.
• Collaborative Culture: A people-first environment valuing diversity, inclusion, and teamwork.
• Global Impact: Partner with leading global brands to deliver exceptional results.
• Perks and Benefits: Provident Fund & Health Insurance