Onboarding Specialist – Intellectual Property
QuestelTunisia
Posted December 11, 2025
Full Time
About the Company
Questel is a global end‑to‑end intellectual property solutions provider that serves more than 20,000 organizations across 30+ countries, helping them manage patent, trademark, domain, and design portfolios. The company delivers a comprehensive suite of software, tech‑enabled services, and consulting—including technology scouting, portfolio pruning, licensing, IP cost management, and blockchain‑based recordkeeping—to streamline internal processes and unlock strategic advantages. Powered by AI, big data, and an unparalleled network of international IP experts, Questel’s platform consistently delivers 30‑60 % savings on prosecution budgets while ensuring compliance and innovation excellence. With a mission to foster efficient, secure, and sustainable innovation, Questel distinguishes itself as a trusted partner that combines cutting‑edge technology with deep industry expertise to drive measurable value for corporate and law‑firm clients.
Job Description
Onboarding Specialist – Intellectual Property responsible for onboarding new customers, reboarding existing customers, and providing support to other operational teams. Must have experience handling IP data, strong analytical and problem-solving skills, and excellent communication skills.
Requirements
- Validates new customer data accurately and thoroughly
- Converts incoming data to the standard format of the PAVIS system
- Actively supports new customers during the migration process
- Implements or initiates software adjustments, tool enhancements, or interface developments
- Collaborates closely with various onboarding teams and external software engineers
- Documents and reports internal processes