Field Service Engineer PPS
RanpakLimburg, Netherlands
Posted October 4, 2024
Full Time
About the Company
Ranpak, founded in 1972, specializes in sustainable paper packaging solutions that protect products during shipping while reducing environmental impact. The company offers a full range of services—including paper packaging conversion, void fill, cushioning, in‑box solutions, and thermal cold‑chain packaging—alongside automation tools to optimize supply‑chain performance. With manufacturing hubs across the U.S., the Netherlands, and the Czech Republic, Ranpak delivers globally‑scalable solutions that combine eco‑responsibility with cost‑efficiency. Its reputation as an innovation leader in e‑commerce and industrial logistics stems from continuous development of materials and integrated packaging systems that meet evolving business needs.
Job Description
As a Field Service Engineer, you will develop and maintain a comprehensive maintenance, support, training, and communication program between Ranpak and our customers, distributors, and 3PSPs. You will perform installations, conduct service, and maintain machines, and be willing to travel extensively within Europe.
Requirements
- MBO level mechatronics and/or electrical engineering
- Ability to work independently as well as in a team
- Previous service experience in an international company (preferred)
- Customer-focused, hands-on, and service-minded (can-do attitude)
- Pragmatic, proactive, analytical, flexible, and stress-resistant
- Strong communication skills
- Driver's license B
- Willingness to travel on a regular basis
- Fluent in English
- Computer skills and MS Office experience
Benefits
- Commuting allowance according to company policy (distance-dependent)
- Work from home allowance of €3 per day
- Flexible working hours between 07:00 and 18:00
- Fitness arrangement via BenVitaal with discounts at various fitness centers
- Employee society membership for €6 per month (Ranpak doubles this amount)
- Participation in EMEA bonus program (maximum 9% of annual salary for 2025)
- Pension scheme via Company Pension Fund CAO 'Kartonnage en Flexibele Verpakkingen'
- Health insurance discounts with various insurers