Technical Account Manager (Tampa/Austin)

As a Technical Account Manager, you will be responsible for managing the technical relationship between Rapid7 and its large enterprise and federal customers. You will maintain a long-term relationship with customers, understand their business objectives and IT organizations' impact on overall business, and apply your expertise to timely resolve issues and ensure customer success.

Requirements

• 5+ years of experience in technical customer facing position
• Knowledge of project management and strong account management skills
• 3+ years of hands-on experience with Linux
• 3+ years of Networking experience
• Very strong customer service and excellent communication skills
• Adaptable and willing to learn new technologies

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan
• Visa Sponsorship
• Four Day Work Week
• Generous Parental Leave
• Tuition Reimbursement
• Relocation Assistance