Customer Success Manager (m/w/d)

Create genuine success moments for our customers! You will become the trusted key person who accompanies our customers with expertise, empathy, and innovative solutions throughout all phases of collaboration.

Requirements

• Experience in Customer Success, Support, or comparable roles
• Technical understanding and basic knowledge of programming
• Professional experience in the cemetery industry is an asset
• Very good knowledge of German and English, both in writing and speaking

Benefits

• 30 days of vacation + flexible remote option
• Inspiring work environment: modern technology and an ergonomic workplace
• Community: flat hierarchies, error culture, and legendary team events
• Perspective: an open-ended position with room for autonomous action and further development
• Dog-friendly office