Customer Success Manager (North Germany, full-time)
WundermartBerlin, Germany
Posted October 8, 2025
Full Time
About the Company
Wundermart is Europe's leading provider of AI‑driven, scalable food and beverage solutions for hotels. They deliver tailored services—from lobby retail and all‑day breakfast to unmanned bars—ensuring guests receive exactly what they want, when they want it. Their proprietary AI platform optimizes every F&B touchpoint, turning it into a guaranteed revenue driver while integrating seamlessly with hotel operations. The company emphasizes innovation, data‑driven decision making, and a collaborative partnership model with hotel operators.
Job Description
As a Customer Success Manager at Wundermart, you'll be at the forefront of delivering game-changing value to our clients! You'll become a trusted partner, building and nurturing strong relationships that ensure customer success, satisfaction, and loyalty.
Requirements
- Proven experience as a Customer Success or Account Manager
- Experience in data analysis and reporting
- Proficiency with CRM systems (HubSpot experience is a plus)
- Fluent in English and German
Benefits
- Unlimited vacation days (but aligned with the business)
- Travel reimbursement
- Learning budget
- Regular team events
