Realtor.com is seeking a Payment Operations Manager to oversee the seamless transfer of rent payments between tenants and landlords. The role involves managing a team, designing payment operations, and implementing fraud prevention measures. The successful candidate will have 5+ years of experience in payments operations and/or fraud prevention, with 2+ years working with Stripe or a similar platform.
Requirements
- 5+ years of experience in payments operations (settlement, disbursement, processing) and/or fraud prevention in a fintech, marketplace or platform environment.
- 2+ years working with Stripe or a similarly robust payments platform that handles payouts, dispute handling, fraud detection, and identity verification.
- Proven people leadership experience (3+ years managing a team of direct reports), with a track record of building, mentoring and scaling teams and processes.
- Bachelor’s degree or equivalent experience.
- Strong problem-solving instincts and ability to prioritize across multiple tasks in a fast-moving environment.
- Excellent communication skills. You’re comfortable explaining payments flows, risks and strategy to both technical and non-technical stakeholders.
- A data-driven mindset — you use analytics to synthesize transaction data, identify patterns, propose improvements and drive operational change.
Benefits
- Inclusive and Competitive medical, Rx, dental, and vision coverage
- Family forming benefits
- 13 Paid Holidays
- Flexible Time Off
- 8 hours of paid Volunteer Time off
- Immediate eligibility into Company 401(k) plan with 3.5% company match
- Tuition Reimbursement program for degreed and non-degreed programs
- 1:1 personalized Financial Planning Sessions
- Student Debt Retirement Savings Match program
- Free snacks and refreshments in each office location
