Join Realtor.com as a Payment Specialist and help shape the future of our payment ecosystem. Investigate and resolve complex payment escalations, optimize payment workflows, and lead efforts in fraud detection and risk mitigation.
Requirements
- Bachelor's degree or equivalent experience
- 2+ years of experience in financial services, payments, fraud, or KYC, ideally in a tech-forward or high-growth environment
- Deep understanding of payment ecosystems and vendors (e.g., Stripe, Plaid, Cognito, Proof)
- Exceptional communication, analytical thinking, and problem-solving skills
- Demonstrated ability to drive proactive strategies and process improvements in complex operational environments
Benefits
- Inclusive and competitive medical, Rx, dental, and vision coverage
- Family-forming benefits
- 13 paid holidays
- Flexible Time Off
- 8 hours of paid Volunteer Time Off
- Immediate eligibility into Company 401(k) plan with 3.5% company match
- Tuition Reimbursement program for degreed and non-degreed programs
- 1:1 personalized Financial Planning Sessions
- Student Debt Retirement Savings Match program