Director of Accounts – Strategic & Enterprise Clients
Relay TechnologiesLondon, England, United Kingdom
Posted October 20, 2025
Full Time
About the Company
Relay Technologies is revolutionizing e-commerce logistics by eliminating delivery costs and friction. Backed by significant investment from Plural, Relay aims to create a seamless online buying experience for all, enabling retailers of any size to thrive through efficient and cost-effective shipping solutions.
Job Description
Relay is a rapidly scaling logistics company focused on improving online delivery. They are seeking a Director of Accounts to manage and scale an enterprise client account management team, driving growth through strategic planning and strong client relationships. The role involves building playbook, coaching, and mentoring account managers to drive profitability and share of wallet growth.
Requirements
- 10+ years of experience in account management, enterprise client success, or strategic partnerships
- 3+ years leading teams
- Strong track record of enabling teams to grow share of wallet and deliver on retention, renewal, and expansion metrics
- Exceptional relationship-building skills with operational and commercial acumen
- Fluency in interpreting account-level data and translating insights into actionable strategies
- Fast and Focused Hiring Process
Benefits
- Generous equity
- Private health & dental coverage
- Enhanced parental leave
- Hardware of your choice
- Extensive perks (gym subsidies, cycle-to-work, Friday office lunch, covered Uber home and dinner)
- Relocation Assistance
