Strategic Account Director
Global RelayNew York, New York, United States
Posted October 8, 2025
160000 - 200000 USD year
Full Time
About the Company
Global Relay is a leading provider of end-to-end compliance solutions for the global financial sector and other highly regulated industries. Founded in 1999, they serve over 20,000 customers across 90 countries, including top-tier banks. Global Relay offers integrated services such as message archiving, intelligent surveillance, and secure collaboration tools to help organizations meet stringent regulatory requirements like GDPR, FINRA, and Mifid II.
Job Description
Global Relay is seeking a Strategic Account Director to manage a portfolio of high-value enterprise clients. This role focuses on long-term customer success, revenue growth, and strategic alignment between the company and global enterprises. The ideal candidate will possess a deep understanding of the company’s products and service delivery, a strong grasp of customer needs, and the ability to build trusted relationships with C-suite executives.
Requirements
- 12+ years of experience in enterprise SaaS, with a proven track record in customer success or enterprise sales.
- Proven expertise in managing complex, high-ARR accounts and negotiating multi-million-dollar contracts.
- Exceptional negotiation and communication skills.
Benefits
- Comprehensive health benefits program
- Paid sick days
- Paid family leave
- Commuter benefits
- Corporate bonuses
- 401(k)-retirement plan
- Additional perks and amenities
- Subsidized meal program
