Senior Manager, Customer Success
RemitlyManila, Philippines
Posted December 17, 2025
Full Time
About the Company
Remitly is an international payments company that leverages digital channels, including mobile phones, to send money internationally. Remitly's digital products are fundamentally faster, less expensive, and far more convenient for customers to send money across borders.
Job Description
The Senior Manager, Customer Success, is responsible for leading the Manila customer protection operations, ensuring performance excellence, decision quality, and leadership development.
Requirements
- 3+ years of experience as Senior Operations Manager and above roles
- Experience managing leaders who oversee teams
- Strong analytical capability
- Track record of delivering consistent performance results
- Excellent written and verbal communication skills
- Ability to work in a fast-paced, high-stakes environment