Customer Service Consultant
Rentokil InitialNew South Wales, Australia
Posted October 8, 2025
Full Time
About the Company
Rentokil Initial plc employs c.68,500 people across 89 countries - offering the experience and expertise of a multi-national organisation, whilst delivering services with the agility and characteristics of a local business. As world leaders in Pest Control and Hygiene & Well-being services, we deliver services that protect people and enhance lives, to commercial and private customers worldwide. Rentokil Initial plc is listed on the London Stock Exchange (FTSE 100).
Job Description
Rentokil Initial is seeking 2 Customer Service Consultants to join their team based in Bryon Bay, New South Wales, Australia. The role involves providing phone and email customer service, sales support, and resolving customer queries. The position is permanent and full time, with opportunities for advancement.
Requirements
- Experience working in customer service or call centre environments
- Demonstrated experience in phone sales and converting enquires into sales
- Capable of working with multiple database systems and email programs
- Proficient with communicating verbally and electronically
- Able to work calmly under pressure
- Proven problem-solving skills
- Ability to focus on delivering a 'wow' experience
- Teamwork skills
Benefits
- Strong work-life balance culture
- Employee Assistance Program (EAP)
- Employee Referral Program
- Employee cash incentive programs and bonuses