Replicant is a company that uses AI to improve customer service. They are looking for a Software Engineer to build and collaborate on creating world-class solutions for their customer-facing AI Agents.
Requirements
- Work directly with customers to architect, deploy, and improve cutting-edge AI Agents using Replicant’s platform
- Take end-to-end ownership over delivering exceptional customer experiences
- Collaborate with developers, QA, project teams, and customers to ensure our implementations exceed expectations
- Own the integration of Replicant’s solution with customer systems
- Guide customers through technical decisions and tradeoffs
- Provide technical mentorship within the Delivery organization
- Participate in regular on-call rotations to support our systems
- Minimal travel required to go on-site for customer requirement analysis
Benefits
- In-person connection that counts: company-wide offsites and smaller team gatherings
- Tech & learning stipend: Conferences, books, courses
- Remote by design: We’re distributed — no guilt about life events
- Health & wellness: Flexible vacations, paid sabbatical after 5 years, comprehensive benefits, plus a stipend to support your physical and mental well-being
- Compensation that matches your impact: competitive salaries in the company you’re helping to build
- Equity with upside: We believe in shared ownership—You’ll own a real piece of a fast-growing AI company