Account Manager
Responsive Technology PartnersGastonia, North Carolina, United States
Posted March 3, 2026
Full Time
About the Company
Responsive Technology Partners delivers comprehensive IT support and cybersecurity solutions across the Southeast, serving clients in Georgia, Florida, North Carolina, Virginia, and Texas. As a premier Microsoft partner, the company offers proactive services—including server, web, and email hosting, antivirus protection, disaster backup, and Azure/Office 365 consulting—to help businesses align technology with their goals. Their collaborative approach combines expert engineering with a deep understanding of each client’s business model, ensuring tailored infrastructure, compliance, and co‑managed IT services. By emphasizing customer, employee, and community engagement, Responsive Technology Partners differentiates itself as a trusted partner rather than a traditional vendor.
Job Description
We are looking for a bright, curious, and confident Account Manager to support existing Managed IT Support customers in Gastonia, North Carolina. The ideal candidate will have experience in the MSP or technology field, strong organizational skills, and excellent communication and customer service skills.
Requirements
- MSP or technology field experience
- Strong organizational skills and ability to work independently
- Excellent verbal and written communications skills
- Excellent customer service skills
- Ability to interface with the technical team
- Infrastructure knowledge including IT hardware and cabling
- MS Office and other standard office applications experience
- Microsoft Office 365
- Understanding computer network configuration LAN, WAN
Benefits
- Medical, dental, and vision insurance
- 401(k) matching
- Paid time off