Account Manager
Responsive Technology PartnersTampa, Florida, United States
Posted January 12, 2026
Full Time
About the Company
Responsive Technology Partners delivers comprehensive IT support and cybersecurity solutions across the Southeast, serving clients in Georgia, Florida, North Carolina, Virginia, and Texas. As a premier Microsoft partner, the company offers proactive services—including server, web, and email hosting, antivirus protection, disaster backup, and Azure/Office 365 consulting—to help businesses align technology with their goals. Their collaborative approach combines expert engineering with a deep understanding of each client’s business model, ensuring tailored infrastructure, compliance, and co‑managed IT services. By emphasizing customer, employee, and community engagement, Responsive Technology Partners differentiates itself as a trusted partner rather than a traditional vendor.
Job Description
The Account Manager will support existing Managed IT Support and Project customers, create new quotes and renewals, and secure new business within the market. The ideal candidate is a self-starter with a passion for building strong client relationships and driving revenue growth.
Requirements
- Review Satisfaction Surveys for all assigned accounts
- Monthly Customer "Check-in" visits
- Create and maintain a rolling 3-year technology budget for each assigned account
- Work with sales engineers to provide timely quotes for hardware, software, and license renewals
- Ensure all hardware warranty extensions are quoted and explained to customers well in advance of expiration
- Conduct Quarterly Business Reviews with all assigned accounts
- Identify, target, and pursue net-new business opportunities
- Establish and maintain strong relationships with key decision-makers
- Stay informed on industry trends, market conditions, and competitor activity
- Prepare and present proposals, contracts, and service agreements
- Meet or exceed monthly, quarterly, and annual sales targets and revenue goals
- Prospect & Build Relationships
- Identify upsell / cross-sell opportunities
Benefits
- Full-time employment
- In-person work location
- Opportunities for professional growth and development