Technical Account Manager

We are looking for a Technical Account Manager (TAM) with a strong focus on Operations & Maintenance (O&M) to support our Swedish public transport customers. This role is critical in ensuring stable system operations and delivering a high-quality customer experience across Ridango’s ticketing and payment solutions.

Requirements

• Fluent Swedish (spoken & written)
• Professional English proficiency
• Strong technical background in system operations, integrations or support
• Experience in technical customer-facing roles within complex IT environments
• Strong understanding of SLA processes and structured incident management
• Ability to communicate clearly across both technical and non-technical stakeholders

Benefits

• Competitive compensation package
• Opportunity to grow together with an ambitious and expanding company filled with supportive and positive people
• Passion, fun, and power to make public transportation seamless to use