Customer Success - 2026 Graduates
RillaNew York, New York, United States
Posted September 25, 2025
Full Time
About the Company
Rilla is a leading virtual ridealong software for outside sales and service professionals. Using AI-driven speech analytics and voice recognition, Rilla automatically transcribes, analyzes, and provides feedback on customer conversations to enhance sales performance. The company also offers virtual ridealongs that are more efficient than physical ones, aiming to make offline commerce as searchable and understandable as the internet.
Job Description
Rilla is a conversation intelligence software company for outside sales professionals, aiming to connect them with customers via a mobile app and AI. They are experiencing rapid growth and are seeking a Customer Success Team member to focus on onboarding, account growth, and building relationships with their clients. The team will be responsible for data analysis, impact reporting, and driving revenue growth.
Requirements
- Excellent communication skills
- Excellent customer obsession
- Intuitive focus
- Deeply curious and relentless learning
- High drive and hustle
- Team player
- Unfraid of failure
