A structured Poker Houseman role is critical to the success of the River Cree Resort & Casino. The primary purpose of the Poker Houseman is to supervise the day to day operation and effectiveness of the poker department ensuring outstanding customer service.
Requirements
- 2-3 years in the casino/poker industry
- Minimum 1-2 years demonstrated experience as a poker dealer
- Interpersonal Skills- Able to work well with internal and external guests.
- Adaptability to Change- Able to adapt rules, behaviors, and procedures when deemed necessary by house or AGLC guidelines.
- Leadership- Able to lead people at different levels to reach department objectives.
- Problem Solving- Can decipher changes that need to be made to move the department/organization to its desired goals.
- Certification is completed in-house.
- Able to work in high stress environments (workload, dissatisfied guests, etc).
- Experience with slot machines procedures and maintenance.
- Has experience in customer service and leadership.
- Has an abundance amount of knowledge about poker, and passion for the game.
- Has the ability to gain an AGLC Gaming Workers License.
Benefits
- Competitive wage
- Excellent benefits
- Shuttle service from West Edmonton location
- Circle of Service program
- Opportunity to work in a progressive team environment
- Opportunity to work with a skilled Management team