Customer Experience Concierge

Roo is a B2B labor marketplace in animal healthcare that connects veterinary professionals with hospitals through innovative technology. We're looking for a Customer Experience Concierge to ensure exceptional experiences across the platform.

Requirements

• 5+ years of experience in the veterinary industry
• Preferred experience in B2B account management or sales
• Highly organized and detail-oriented
• Skilled in strategic communication
• Comfortable using technology, spreadsheets, and CRM tools

Benefits

• Accelerated growth & learning potential
• Stipends for home office setup, continuing education, and monthly wellness
• Comprehensive health benefits
• 401K
• Unlimited Paid Time Off
• Paid Maternity/Paternity and reproductive care leave
• Gifts on your birthday & anniversary
• Opportunity for domestic travel