RoomRaccoon Hotel Tech delivers a cloud-based hotel management platform tailored for independent hotels and accommodation providers worldwide. Its core offerings include a property management system, channel manager, booking engine, and comprehensive hotel software that streamline operations and enhance guest experience. With a dedicated team of over 100 experts headquartered in Breda, Netherlands, and Cape Town, South Africa, the company supports thousands of properties across more than 50 countries. RoomRaccoon's blend of innovative technology, global reach, and a customer-centric culture distinguishes it as a trusted partner for hotels seeking to boost performance and operational efficiency.
Open Positions
Customer Success Manager (German Speaker)
At least 2 years of experience in Customer Success or Account Management, native or fluent German, and strong communication skills
Customer Success Manager (French & Italian or Spanish Speaker)
2+ years of experience in Customer Success, Account Management; Fluent in French, Italian, or Spanish, and English
Director of Implementations
6 years+ experience in implementations, operations, or delivery leadership, 3 years+ years managing a team, strong people leadership with experience driving accountability and performance
Account Executive
Mid-level experience in SMB outbound sales, strong closing skills, and confidence running demos
Customer Support Consultant (Dutch Speaking)
3+ years experience in customer support, hotel experience, and technical proficiency in working on different systems
Customer Support Consultant (Dutch Speaking)
3+ years of experience, hotel/hospitality experience, excellent communication skills, and technical proficiency
Customer Success Manager (Dutch Speaker)
2+ years of experience in Customer Success, Account Management, or related client-facing role, and native or fluent in Dutch
Customer Support Consultant (Dutch Speaking)
Has 3+ years experience in a service-oriented, technical or customer support role; Excellent language skills; Problem-solving ability
Director of Implementations
6+ years of experience in implementations, operations, or delivery leadership, 3+ years of team management experience, strong people leadership skills
Customer Success Manager (Dutch Speaker)
2+ years of experience in Customer Success or Account Management, fluent in Dutch, strong communication skills
+11 More Jobs Available!
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