Account Services Representative
RTCIllinois, United States
Posted December 22, 2025
41444 - 60504 USD year
Full Time
About the Company
RTC specializes in end‑to‑end retail design and activation, creating detailed in‑store environments that elevate the customer experience and drive sales growth for brands and retailers worldwide. The firm offers a full suite of services—including retail strategy, merchandising, shopper‑marketing insights, and display solutions—delivered through its global execution capabilities. RTC distinguishes itself by integrating cohesive brand storytelling with innovative product solutions that expand retail presence while reducing total cost of ownership. Its collaborative culture focuses on measurable performance improvements, ensuring clients achieve consistently better results across all touchpoints.
Job Description
RTC focuses on continual improvement and delivers higher-performing solutions for clients. The company is looking for a dynamic Account Services Representative to join their team, maintaining high standards and working in a fast-paced business environment.
Requirements
- Ability to manipulate and analyze client data
- Coordinate all tasks necessary to support client demands
- Monitor customer deliverables and resolve issues efficiently
- Collaborate with internal teams to address complex customer issues
- Perform accurate and efficient data entry tasks
- Maintain and update ERP system records
- Oversee daily logistic operations
- Proficient in Excel and Word applications
- Ability to work in a fast-paced environment and prioritize workload
- Maintains clear and effective communication
Benefits
- 401(K) Plan with company match
- Hybrid work-from-home program
- Health Insurance through Blue Cross Blue Shield
- Dental Insurance
- Flexible Spending for Health and/or Dependent Care
- Commuter Transit benefit
- Critical illness benefit
- Life Insurance
- Short-Term Disability Coverage
- 2 weeks of paid Parental Leave
- 16 PTO Days
- 9 Paid Holidays
- Tuition Assistance
- Volunteer Time Off (VTO)
- Wellness resources
- Discounts to eligible fitness centers