Commercial Representative Development

We are seeking a Commercial Representative Development professional to join our global team. As a Live Chat Prospector, you will serve as the first point of contact for multiple existing and potential clients, through Live Chat. You will evaluate their business needs and present MI solutions effectively, schedule leads to relevant stakeholders, and help identify additional business opportunities.

Requirements

• Respond to Live Chat queries in a timely and accurate way - via phone, email or chat.
• Identify business needs, through diagnostic approach, and speak through different Market Intelligence solutions.
• Build and cultivate relationships by initiating communications and conducting follow-up communications in order to introduce companies to other parts of our organization.
• Grow product knowledge by sitting in with various team members, attending the demos you set, and asking for feedback on a regular basis.
• Continuous learning to stay on top of tools, techniques, trends, understanding of the market, customers, and competition
• Timely management of data for customers and company interactions within CRM, recording all communications, information is accurate, and documents attached.
• Monitor day-to-day time and priorities to deliver results
• Collaborate with peers, particularly around best practices, competitive intel and various approaches to effectively engage with companies.
• Timely management of data for customers and company interactions within CRM, recording all communications, information is accurate, and documents attached.

Benefits

• Health & Wellness
• Flexible Downtime
• Continuous Learning
• Invest in Your Future
• Family Friendly Perks
• Beyond the Basics