Customer Support Analyst - Spanish/ Portuguese
SafetyCultureKansas City, Missouri, United States
Posted October 31, 2025
Full Time
About the Company
SafetyCulture is a mobile-first operations platform that offers comprehensive solutions for conducting inspections, managing assets, and training teams. The company provides real-time data capture and actionable insights, enabling organizations to enhance safety standards, improve operational excellence, and drive continuous improvement. SafetyCulture's distinctive approach focuses on delivering tangible benefits through intuitive tools and processes.
Job Description
SafetyCulture is a rapidly growing tech company building tools for a billion people. They are looking for a Customer Support Analyst to deliver world-leading customer experience, handling both complex product issues and AI-driven support. This is a full-time, permanent role focused on operational maturity and growth, offering equity and a personal stake in success.
Requirements
- Experience in a customer-facing role, ideally in a tech or SaaS environment.
- Strong communication and technical skills.
- Passion for helping people and a customer-first mindset.
- Proficiency in English and Spanish or Portuguese preferred.
- Proactive and collaborative with AI.
- Comfort working with AI tools.
Benefits
- Equity
- Growth opportunities
