Customer Success Team
Safeware, IncMaryland, United States • Richmond, Virginia, United States
Posted October 23, 2025
Full Time
About the Company
Safeware, Inc., a national leader in public preparedness since 1979, offers a comprehensive range of safety products and services to industrial, government, military, and emergency response markets. With a focus on quality brand name products at contract prices and expert advice, Safeware serves as a trusted partner for front-line heroes, ensuring they have the necessary equipment for emergencies of all sizes. The company's extensive network of locations, sales representatives, and mobile service technicians across the U.S. ensures unparalleled customer service and support.
Job Description
Safeware, Inc. is seeking a Customer Success Team Member (CST) to support their sales team. The role involves handling inbound customer calls, providing product information, resolving issues, and sourcing products. CSTs will also manage order status and shipment requests.
Requirements
- High School diploma or GED certificate
- At least 1 year of prior customer service experience (preferred)
- Strong attention to detail
- Ability to work independently and as part of a team
