Customer Service Representative I
SageSureJacksonville, Florida, United States • Tallahassee, Florida, United States • Cincinnati, Ohio, United States • Houston, Texas, United States • Jersey City, New Jersey, United States • Mountain View, California, United States • Evesham Township, New Jersey, United States • Tallahassee, Florida, United States • Seattle, Washington, United States
Posted October 29, 2025
Full Time
About the Company
SageSure is a leading managing general underwriter specializing in catastrophe-exposed property insurance markets. With over $2 billion in premiums and 650,000 policyholders, the company offers reliable coverage for home, flood, and commercial risks across 14 states. SageSure's distinctive approach combines strong underwriting results with exceptional customer experiences, powered by a nimble culture that fosters innovation and problem-solving.
Job Description
SageSure is seeking a Customer Service Representative I to provide high-quality support to policyholders and producers, handling billing, underwriting, and general policy information. The role offers stability with a growing, entrepreneurial company and a focus on customer interaction and problem-solving. Candidates should be enthusiastic, patient, and possess strong communication skills.
Requirements
- High work ethic, is punctual and dependable, and has a history of good attendance
- Proven successful customer support experience
- Excellent verbal and written communication skills
- Customer orientation and ability to adapt to different characters
- Ability to multi-task while interacting with customers
- Proficient in navigating Windows-based computers and using multiple software applications
Benefits
- Generous health benefits
- Tuition reimbursement
- Wellness allowance
- Paid volunteer time off
- Matching 401K plan