Financial Aid Services Specialist

The Financial Aid Services Specialist is responsible for welcoming visitors, answering phone calls and emails, coordinating the financial aid application process, and supervising student employees. The position requires excellent communication and customer service skills, as well as the ability to maintain confidentiality and project a positive public image.

Requirements

• Graduation from high school or equivalent combination of education and experience
• At least two years of prior experience of a qualifying nature
• Ability to type at a rate of 60 wpm
• One-year prior experience in using a personal computer
• One-year prior experience working with spreadsheets, databases, mail merges, report generation
• Excellent communication and customer service skills, both verbal and written
• Ability to organize and prioritize a variety of competing job responsibilities
• Comfort in talking to individuals about their personal financial issues while maintaining the guidelines of FERPA privacy
• Ability to project a positive public image

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan