Senior Customer Lifecycle Marketing Manager

We are looking for a Senior Customer Lifecycle Marketing Manager to join our team at Samsara. The successful candidate will be responsible for designing and implementing impactful customer lifecycle campaigns, optimizing journeys through experimentation and data, and owning end-to-end lifecycle strategy and execution.

Requirements

• 8+ years of experience in lifecycle marketing, customer marketing, and/or digital customer programs in a global B2B SaaS environment
• Strong understanding of market segmentation, customer journey mapping, and campaign automation
• History of successfully launching end-to-end lifecycle programs and experience investing in the right levers to drive impactful results
• Highly skilled at managing complex projects with multiple priorities, meeting deadlines, and delivering exceptional quality
• Demonstrates curiosity at every opportunity to deeply understand the customer
• Exceptional copywriting and creative skills, with the ability to deliver strong and effective content
• Exhibits excellent judgment and a passion for data-based decision-making and experimentation
• Fluent in English with strong written and verbal communication
• Cross-functional collaborator with strong listening skills rooted in empathy to develop authentic relationships

Benefits

• Competitive total compensation package
• Employee-led remote and flexible working
• Health benefits
• Samsara for Good charity fund
• Accommodations for qualified persons with disabilities
• Flexible working model