Patient Representative
Samuel U Rodgers Health CenterKansas City, Missouri, United States
Posted March 12, 2026
Full Time
About the Company
Samuel U. Rodgers Health Center, celebrating 50 years of service in Kansas City, delivers high-quality, compassionate, and affordable healthcare across five community locations. The center offers a full spectrum of lifespan care—including primary, women's, pediatric, senior, and behavioral health services—alongside dental, pharmacy, imaging, and nutrition support, serving over 23,000 patients annually in 38 languages. Recognized nationally as a Health Center Quality Leader, it emphasizes culturally and linguistically appropriate care to meet the diverse needs of its community. Its enduring mission, rooted in Dr. Rodgers’ vision, fosters a collaborative, patient-centered culture that positions the center as a trusted health hub for all ages and backgrounds.
Job Description
The Patient Representative will perform general clerical and receptionist duties, greet and direct patients/visitors, and communicate with patients, visitors, and staff. The position also involves interpreting for staff, patients, and their families, and coordinating communication between patients, family members, medical staff, and administrative staff.
Requirements
- High School diploma or equivalent.
- Demonstrated ‘skilled’ business office experience.
- Demonstrated success in communication, customer service or working with the general public, preferably in a medical care facility.
- Demonstrated success in managing difficult customer situations.
- Demonstrated success in general computer competence including basic Word and potential to be trained on specific software for patient information, and communication.
Benefits
- 403(b)
- 403(b) matching
- Dental insurance
- Employee Assistance Program
- Flexible Spending Account
- Health Savings Account
- Health insurance
- Life insurance
- Paid Time Off (PTO)
- Vision insurance
