Technical Support Engineer – Remote (Healthcare IT)
Scale Up Job OpportunitiesUnited States
Posted December 1, 2025
18000 - 18000 USD year
Full Time
About the Company
Scale Up Job Opportunities connects U.S. companies with top global talent, offering end-to-end international hiring services that include candidate sourcing, contract administration, risk mitigation, and payment processing. They also provide career-support services for job seekers, helping with applications, interviews, and payroll integration. The company’s distinctive value lies in its customized, borderless approach that streamlines cross-border recruitment and employment, making the process straightforward for both employers and candidates. By simplifying global talent acquisition and fostering international career growth, Scale Up positions itself as a trusted partner for companies and professionals seeking to scale beyond domestic borders.
Job Description
Technical Support Engineer for a U.S.–based Managed IT Service Provider for dental and medical practices. Remote position, aligned with U.S. Eastern Time. C1+ English fluency and strong troubleshooting abilities required.
Requirements
- C1+ English fluency (spoken & written)
- 3+ years of experience in Technical Support / IT Support / Help Desk roles
- Strong troubleshooting across Windows environments (Windows 10/11)
- Good understanding of networking & connectivity issues, routers, firewalls, and port forwarding
- Domain controllers (setup & maintenance basics)
- Ability to assemble, diagnose, and upgrade PCs
- Experience setting up and troubleshooting printers, scanners, fax machines, VoIP systems
Benefits
- PTO
- Monthly payments on the 15th (for previous month)
- Supportive, collaborative team environment
- Opportunities for professional growth
