Software Support Engineer
ScalePadVancouver, British Columbia, Canada
Posted September 11, 2025
90000 - 120000 USD year
Full Time
About the Company
ScalePad is a market-leading software-as-a-service (SaaS) company with headquarters in Vancouver, Toronto, Montreal, and Phoenix, AZ.
Job Description
We're looking for a Software Support Engineer to join our team. As a key member of our Development team, you'll be responsible for troubleshooting and fixing complex production issues, supporting and maintaining our SaaS application, and collaborating with other engineers and stakeholders.
Requirements
- 3+ years of professional experience in a similar role
- Strong hands-on background in Serverless framework
- Skilled in Python with 3+ years of professional development experience
- Deep understanding of MySQL, especially complex Stored Procedures
- Experience with Vue.js 2 is a significant plus
Benefits
- 100% medical and dental coverage fully employer-paid
- RRSP matching after one year of employment
- Monthly stipend to help offset the costs of the hybrid experience
- Flexible time off
- Unlimited flex-time policy
- All accrued vacation