Data Center Technician

The Data Center Technician position is responsible for the day-to-day operation of real-time transaction wagering systems used by the state Lottery. An Operator will monitor status of and operate all computer systems in accordance with established schedules and quality guidelines.

Requirements

• Ability to work a regularly scheduled day shift operations shift (5:15am – 5:15pm), 7-days on then 7-days off.
• Operate all SG computer systems in accordance with established schedules and quality guidelines
• Strong attention to detail is required to ensure all aspects of the operational environment are maintained
• Log routine activities and report or promptly escalate problems to management for resolution
• Ability to work with SG field service staff, members of retailer base and Lottery staffs to troubleshoot and resolve different situations