Claims Triage Specialist, Full-Time **In Office** (Mississauga, ON)
SCM Insurance ServicesMississauga, Ontario, Canada
Posted December 3, 2025
Full Time
About the Company
SCM Insurance Services has been servicing the insurance and risk management community since 1986. As a privately owned provider of claims adjusting, third-party adjusting (TPA), risk management, investigative, surveillance, risk mitigation, forensic engineering services, forensic accounting services, and risk intelligence, SCM has distinguished itself through innovative technology, expert staff, and solid customer service. With branch locations and employees throughout Canada and the United States, the SCM Insurance Services Group of Companies includes ClaimsPro, International Programs Group (IPG), Xpera Risk Mitigation & Investigation, Pario Engineering & Environmental Sciences, ParioQuantify, and Pario Forensic Accounting Services.
Job Description
Provide front-line quality customer services and fulfill an important role in the claims creation process for new claim reports received via email, fax, and telephone.
Requirements
- Professional demeanour and strong customer service skills
- Superior communication skills both written and verbal
- Strong organizational skills with an ability to re-prioritize tasks and manage time effectively
Benefits
- Opportunity to work in a dynamic and fast-paced environment
- Chance to work with a team to provide excellent customer service
- Professional development opportunities