Onboarding Specialist
SearchStaxUnited States
Posted November 12, 2025
120000 - 150000 USD year
Full Time
About the Company
SearchStax is a leading cloud-native search platform enabling web teams to deliver powerful search in an easy, fast, and cost-effective way.
Job Description
SearchStax is a leading cloud-native search platform enabling web teams to deliver powerful search in an easy, fast, and cost-effective way. As an Onboarding Specialist, you'll guide customers through the onboarding journey and ensure a successful launch of our solutions.
Requirements
- 5+ years in a Customer Success, Onboarding, Account Management, or Strategy role with enterprise or mid-market customers
- Inherently technical and curious with a strong aptitude to learn our products and related ecosystems
- Demonstrated success managing multiple customer projects and timelines simultaneously
- Proven experience developing onboarding frameworks, materials, or process improvements
- Bachelor’s degree in Business, Communications, or related field (or equivalent experience)
- Familiarity with SaaS, cloud technologies, and ideally digital experience platforms
- Experience working cross-functionally with Product, Sales, and Support teams
- Prior exposure to search, database, cloud, and infrastructure technology is a plus
Benefits
- Competitive Compensation & Stock Options
- 401k Match
- Healthcare Benefits
- Paid Time Off
- Exciting Growth Opportunities
